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Delivery Information


Delivery Information

All orders will be delivered by Royal Mail and will cost a flat rate fee of £3.50 per order. We aim to deliver all orders within 48 hours of it's dispatch time.


Dispatch times are dependant on what product you have ordered. You can see a full list of our dispatch times below.


For International Shipping costs please visit our 'International Delivery Information' page.


We will deliver the Products ordered by you to the address you provide when you make your order. You will be given the option to select a different address than the billing address should you wish to order for a friend or relative etc. If any of the details you have given us in your delivery address are incorrect, we are not liable for any items which have not been received. 

Delivery will be made as soon as possible and usually within 7 days of receipt of your order.

Whilst we make every effort to deliver goods on the day we specify, we cannot guarantee delivery on that day or accept liability for deliveries made outside this timescale. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries 

Some postal addresses in Northern Ireland, some offshore islands and some remote areas of Great Britain may not be covered by our normal delivery services and so we may have to contact you to advise you of extra postal charges. 

The majority of our products are dispatched Royal Mail 48hr. If you have not received your items, you must check with your local sorting office even if you have not received notification from your postman that they are holding items for you. 


If your delivery is late due to any circumstances out of our control such as fires, severe weather condtions, industrial disputes, strike or labour disputes and acts of god then we are not held liable.


Dispatch Times


Dispatch Lead Time
(from receipt of order) 

Cards & Chocolate Bars Within 24 hours
Selected Mugs Within 48 hours

Original Newspapers

1 - 2 days (+2 days if framed)

Newspaper Books

1 - 2 days (+1 day for bespoke newspaper books)

Children's Books

1 - 2 days

Wines, Beers, Spirits

1 - 2 days

Posters/Prints, Stationery Calendars

1 - 2 days

Engraved, Embroidered, Candles, Sublimation

2 - 3 days

Ceramics, Fired Glass

3 - 5 days


We operate on business/working days, Monday to Friday only, so weekends and bank holidays do not count in the production or delivery timescales provided. Orders placed before 11am begin production on that day, while orders received after this time begin the following day. Orders placed after 11am on a Friday afternoon or over a weekend will begin production on Monday. A day is defined as a working day - Monday to Friday. We do not include Saturdays, Sundays and Bank Holidays in the production and delivery timescales quoted.