Delivery Information

Before You Buy

All orders will be delivered by Royal Mail and will cost a flat rate fee of £3.50 per order. We aim to deliver all orders within 48 hours of it's dispatch time. Dispatch times are dependant on what product you have ordered. You can see a full list of our dispatch times below.

Returns Information

Any personalised items can not be returned as the item has been personalised and therefor cannot be resold at a later date. If you would like to report a problem with the item please contact us within 30 days of receipt.
You have the right to return an item which is not personalised / bespoke within 14 days without giving any reason.

If you want to return an item, simply email us at CustomerSupport@OfferDropper.co.uk or call us on 0843 289 9976 indicating order number, which item(s) and the number of items to be returned, your reason for returning the item, and whether you are seeking a replacement, alternative or refund. We also ask you to give us a daytime contact telephone number. If the item is returnable under our Returns Policy terms and conditions, we will issue you with a returns address.

Payment Information

We accept payments through Visa/Debit Card, Credit Card, American Express, Paypal, Apple Pay & Google Pay. All transactions pass through the highest level of encryption ensuring a safe shopping experience every time.